FinancialForce President's Club FAQ's 2019 Aruba

[fa icon="plus-square"] Can we bring a guest?

Yes, every FinancialForce President's Club inductee can invite one guest. Your guest should be a spouse, significant other, sibling or best friend. It should be someone that is an important part of your life.

If you are not positive of your guest please RSVP with TBD under guest name. When you do finalize your guest please complete the registration process again so we have all of your guest's information in the right place!

While we want to recognize your family for the support they give you and FinancialForce throughout the year, Presidents Club is a work event and geared for adults. The activities planned have been designed to provide a forum for you and your guest to meet and socialize with other top contributing colleagues as well as several members of the leadership team. This is a relaxed setting where we will have both a good mix of fun and exchange of ideas.

FinancialForce Sponsored Activities:

Welcome Reception - Monday night

Group dinner - Tuesday night

Closing dinner - Thursday night

Activities available for sign up through the registration site

[fa icon="plus-square"] Can I come early or extend my trip?

Yes, please email Info@ExecutiveGroupTravel.com with extension requests. FinancialForce has negotiated a discounted room rate of $375 per night plus ~24% of taxes/fees. Once you request an extension to the email address above we will reach out to the hotel directly to confirm availability for that discounted rate. That confirmation from the hotel can take anywhere between 48-72 hours.

[fa icon="plus-square"] What are my flight details?

This year all flights must be booked through our President's Club flight booking partner TripActions.

After you complete your President's Club registration, you will receive a follow up email within 48 hours, which provides next steps to get you and your guests' flights booked on TripActions.

We understand that everybody will be flying quite long distances to attend this year's event in Aruba. Please note that while booking travel for both you and your spouse, the corporate business travel policy will apply. Details below:

Domestic and International Travelers: All air travel accommodations must be coach (economy). Flight routings with stopovers, alternative airports and non-refundable fares should be considered for cost-savings opportunities.

Upgrades are only allowed for the exec team and their directs to premium economy on flights over 6 hours.

Please book your flights no later than March 5, 2019 to secure best fares.

Please reach out to Carrie ccampos@financialforce.com with any questions regarding flight bookings.

The email address for TripActions Meetings & Events team is meetingsandevents@tripactions.com and phone number is (650) 460-7123. The team's hours are 7 am - 7 pm PST, seven days a week.

[fa icon="plus-square"] What is the appropriate process to purchase airfare for myself and my guest?

Within 48 hour of completing your President's Club registration you will receive a follow up email with how to book your flights using TripActions for both you and your guest.

We request all flights to be booked by March 5, 2019.

Please do not book your flight directly with the airline**

[fa icon="plus-square"] Are airport transfers provided in Aruba?

Yes every guest who is arriving May 13th and departing May 17th has airport transfers booked for them. Please exit the airport and look for the FinancialForce logo on a sign.

Departures from the Ritz Aruba to the Airport will be provided also. You will receive departure notices 24 hours before departure with the pickup times.

[fa icon="plus-square"] Will FinancialForce provide per diem or should we expense meals?

For breakfast and lunch each day, along with the one dinner at leisure, FinancialForce will provide resort credit that you can use at any of the food and beverage outlets at the Ritz. Any additional spend over the resort credit provided will be your responsibility and not be reimbursed by the company.

[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be two options.

1. All updates and changes will be communicated to you through email in a timely manner. This means you should be using the hotel wi-fi once a day to check for any updates or special events added.

2. The website will also have all updates posted before the event and during the event.

Frequently Asked Questions